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Responsible Gambling

Gambling should be fun. Here is how to keep it that way, and where to get free help in Australia if it isn't.

Gambling is a form of entertainment, and like any entertainment it costs money. The house always has an edge, so over time players lose more than they win. Keeping that in mind is the first and most important rule of responsible gambling. CasinosBuddy is intended only for adults aged 18 and over.

Simple rules for safer play

  • Set a budget before you start and treat it as the cost of a night out. Never use money meant for rent, bills or groceries.
  • Set a time limit. Decide how long you will play and stop when the time is up, win or lose.
  • Never chase losses. Trying to win back what you lost is the fastest way to lose more.
  • Use the tools. Deposit limits, loss limits, session reminders and time-outs are available at most casinos. Set them up on day one.
  • Don't gamble when upset, stressed or after drinking. Decisions get worse when you are not clear-headed.
  • Bonuses are not free money. Read the wagering requirement before you accept any offer.

Warning signs

Gambling may be becoming a problem if you spend more than you planned, borrow money or sell things to gamble, hide your gambling from family or friends, feel anxious or irritable when you are not playing, or keep going back to win back losses. If any of these sound familiar, it is a good time to take a break and talk to someone.

Free help in Australia

  • Gambling Help Online: 1800 858 858, available 24/7, with live chat and email support at gamblinghelponline.org.au.
  • BetStop: the National Self-Exclusion Register at betstop.gov.au lets you exclude yourself from licensed Australian wagering providers.
  • Lifeline: 13 11 14 for crisis support at any time.
  • Gamblers Anonymous Australia: peer support meetings around the country.

Blocking tools

Most Australian banks offer a gambling block in their banking app that stops card payments to gambling merchants. Software such as Gamban and BetBlocker blocks gambling websites and apps on all your devices. Combining a bank block with a site blocker is one of the most effective ways to take a real break.

Frequently Asked Questions

Where can I get free gambling help in Australia?+

Gambling Help Online offers free, confidential support 24/7 by phone on 1800 858 858 or via live chat and email at gamblinghelponline.org.au. Each state also runs local face-to-face counselling services.

What is BetStop?+

BetStop is the National Self-Exclusion Register. It lets you block yourself from all licensed Australian online and phone wagering providers for anywhere from three months to life, free of charge.

How can I block gambling sites and payments?+

Most Australian banks let you block gambling transactions in their app. You can also install blocking software such as Gamban or BetBlocker on your phone and computer.